Home/Auto Insurance Discount Program FAQ's
General Coverage Information
- What is the Employee Auto and Homeowner's Group Discount Insurance Program?
- Who is eligible to participate in the program?
- Which companies provide insurance for this program?
- What types of coverage are available through the program?
Enrollment
- When may I enroll?
- How do I enroll?
- Must I wait for my current policy to expire before I may take advantage of this discount?
- How may I compare the group rate to my current policy?
- I already have coverage with one of these carriers. Am I eligible for the group rate?
- May I cancel my policy at any time?
- What happens to my coverage if I leave The University of Arizona?
- When shopping for a new car or home, may I request insurance cost quotes before I purchase?
Premium Payment Options
- What are my premium payment options?
Payroll Deduction Information
- Will my paycheck show this deduction?
- I signed up for payroll deduction. When will deductions be taken from my paycheck?
- I pay my premium through payroll deduction, but I received a bill at home. What do I do?
- What would cause my payroll deduction amount to change?
- What happens if I do not have enough money in my paycheck to cover my premium payment?
- How do I pay my premiums while I am on an unpaid Leave of Absence?
- My insurance company stopped my payroll deduction and is billing me at home. How may I resume payroll deduction for premium payments?
- How do I cancel my auto and/or home insurance payroll deduction?
Additional Service
- I have questions about my policy, etc. What should I do?
- How may I contact a local representative?
1. What is the Employee Auto and Homeowner's Group Discount Insurance Program?
This is a voluntary auto, home and personal property insurance program. It features benefits and conveniences that are not available to individual policyholders, including a special group discount.
2. Who is eligible to participate in the program?
The program is open to all benefits-eligible University of Arizona employees.
3. Which companies provide insurance for this program?
The program is offered by two of the leading providers of employer-sponsored auto and home insurance programs, Liberty Mutual Insurance Company, MetLife and Travelers.
4. What types of coverage are available through the program?
- Automobile
- Homeowner’s
- Renter’s
- Condominium
- Umbrella (Personal Excess Liability)
5. When may I enroll?
As a benefits-eligible employee, you may enroll at any time.
6. How do I enroll?
Contact the insurance company’s toll free number to enroll.
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1-800-531-8201 |
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| 1-800-GET-MET-8
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1-888-695-4640 |
7. Must I wait for my current policy to expire before I may take advantage of this discount?
You may cancel your current policy at any time. However, some policies may charge mid-term cancellation penalties.
8. How may I compare the group rate to my current policy?
Using your current policy for reference, call the toll-free number for a free coverage review and a no-obligation premium quote.
A licensed insurance professional will provide all the information you need. You may even enroll in the program while you’re on the phone.
9. I already have coverage with one of these carriers. Am I eligible for the group rate?
Phone your insurance company’s special University toll-free number and tell the licensed insurance professional that you are a current policyholder, and that you would like to save with The University of Arizona group rate. The licensed insurance professional will explain how to convert your policy.
10. May I cancel my policy at any time?
You may cancel your policy at any time by phoning the insurance company’s toll-free number. Please consider arranging adequate coverage to replace your existing policy.
11. What happens to my coverage if I leave The University of Arizona?
If you terminate your employment with, or retire from, The University of Arizona, you
may continue your coverage on a direct-bill basis. Contact your insurance company
to change your payment option. The University group rate will expire on your
next
Liberty Mutual Insurance Company and
MetLife
policy renewal dates. The University group rate will continue on
Travelers policies.
12. When shopping for a new car or home, may I request insurance cost quotes before I purchase?
The insurance companies will provide free quotes to help you determine the total costs of ownership of your potential new car or home.
13. What are my premium payment options?
You may pay your premium by:
- automatic payroll deduction
- Electronic Funds Transfer (EFT) from your checking account (down payment required/no fees)
- direct billing at home (down payment required and installment billing fee applies)
Insurance companies can provide additional information regarding payment options.
14. Will my paycheck show this deduction?
Yes, each insurance company has a unique payroll deduction description. Liberty Mutual
is identified as Liberty Mutual Ins,
MetLife is identified as MetLife Ins
and Travelers is identified as Travelers Insurance.
15. I signed up for payroll deduction. When will deductions be taken from my paycheck?
There is an initial production time required to get each policy issued and set up on payroll deduction. However, if two pay cycles have passed without deductions, contact your insurance company to verify payment information.
16. I pay my premium through payroll deduction, but I received a bill at home. What do I do?
Contact your insurance company to review your account.
17. What would cause my payroll deduction amount to change?
An increase or decrease in your deduction amount may be the result of a coverage change related to addition or deletion of
- a covered vehicle, or
- an insured driver, or
- a home or property.
A payroll deduction may not be taken from your check if
- you will not receive a paycheck, or
- your earnings are insufficient to allow the full premium deduction.
18. What happens if I do not have enough money in my paycheck to cover my premium payment?
If you do not have enough money in your paycheck to cover your full premium payment, no deduction will be taken. After two consecutive missed payments, your insurance company will bill you at your home address for missed deductions in addition to the current premium amount due.
19. How do I pay my premiums while I am on an unpaid Leave of Absence?
If you begin an unpaid leave of absence, contact your insurance company to discuss alternate payment options. To reinstate payroll deductions upon your return to work, contact your insurance company.
20. My insurance company stopped my payroll deduction and is billing me at home. How may I resume payroll deduction for premium payments?
Contact your insurance company to reinstate payroll deductions.
21. How do I cancel my auto and/or home insurance payroll deduction?
Contact your insurance company to discuss alternate payment options.
22. I have questions about my policy, etc. What should I do?
Please contact your insurance company. A licensed service representative will review your policy.
23. How may I contact a local representative?
- Liberty Mutual
333 N. Wilmot Tucson, AZ 85711
(520) 745-1661
- MetLife
7477 E. Broadway Blvd, Tucson, AZ 85710(520) 748-2345
- Lovitt and Touché (on behalf of Travelers)
7202 E. Rosewood Tucson, AZ 85710
(520) 722-3000 or (800) 431-3944
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