Applicant Communication
Each search presents an opportunity to tell the University's "story." A well-managed search will reflect well on the University; while a poorly managed search has the potential to damage the University's reputation and hamper the success of future searches. Applicants who feel that they were treated in a courteous and respectful manner during the search process are less likely to be angry if not selected and less
likely to file a complaint about the decision or process. In recognition of the time and effort required to pursue University employment, search committees must treat all applicants in a respectful manner. Communicating efficiently and effectively is essential. As such, the search committee chair must ensure that applicants:
- Receive acknowledgement that their materials have been received and are informed of the decision-making timeline;
- Are informed as soon as they are removed from consideration (though be cautious about notifying "second tier" candidates who make eventually move to the "first tier" of consideration; and
- Are informed of delays in the search process.
When a candidate interviews on campus, but is not advanced to the next stage, a phone call rather than a letter sends an important message
about our appreciation for the candidate's time and effort.
If an applicant inquires about why he or she was not selected, the inquiry should be forwarded to committee chair. A detailed explanation of why the applicant was not selected is neither required nor advised, though a telephone conversation during which you provide specific guidance about the search committee's impressions about the individual's strengths and weaknesses may be appreciated.