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    IT Classification Study Job Function List

    Application Systems Analysis Conducts technical analysis of application systems and specification of technical requirements for maintenance/enhancement activities.
    Application Systems Development/Maintenance Designs technical specifications and programming of application components for distributed applications. Monitors, updates and maintains applications.
    Business Systems Analysis Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary.
    Computer Operations Monitors several servers, storage devices, and other input and output equipment. Executes backup and recovery procedures. Manages input and output media. Alerts technical support staff when problems occur. Escalates issues as appropriate. Monitors facility security.
    Data Input Verifies and corrects source documents. Inputs data from source documents.
    Data Warehouse Administration Designs and maintains database architecture, metadata, and data repositories.
    Database Administration Administers computerized databases. Directs backup and recovery of data and efficient and appropriate use of DBMS software and services.
    Database Analysis/Design Designs databases by working with users to develop data requirements. Creates and maintains database dictionaries, and assures efficient and appropriate use of DBMS software and services.
    Decision Support Analysis Analyzes and fulfills user requests for information from university and other data sources.
    Department IT Administration Administers information technology functions including but not limited to network management/administration, systems analysis, web, programming, database administration, server administration, computer and auxiliary operations.
    Department Network Administration Administers network activities and functions for a designated department or program. Uses information, software, hardware, policies, and procedures to plan, configure, operate, optimize, and troubleshoot networks of communicating devices. Coordinates activities with personnel at all levels including other campus network managers and core network administrators.
    Documentation/Technical Writing Develops and implements printed and online documentation including programming and operations documents, user manuals, and help screens.
    End User Support Provides first level automation support to unit/department. May include evaluation of hardware/software needs, training/documentation of automated processes and general computer support.
    Help Desk/Information Center Identifies, prioritizes, and resolves reported problems including voice, data, account administration, email, desktop, and institutional applications issues. Works with other support and technology groups to manage an effective triage and resolution procedure.
    Information Security Ensures the safety of information and information systems. Protects systems from intentional or inadvertent access or destruction. Identifies and establishes necessary campus policies and procedures.
    Information Systems Auditing Ensures that appropriate controls exist, that processing is efficient and accurate, and that information systems procedures are in compliance with institutional standards.
    IT Project Management Executes and develops project plans, goals, and budgets. Identifies resources required for complex information technology projects. Guides and performs strategic analysis for projects.
    IT Staff Supervision Provides direction, coaching, staff development, training and mentoring to assigned staff. Supervises two or more full-time employees, or their equivalent, on a regular basis. Makes decisions regarding hiring, evaluation, promotion and termination of employees, or makes related recommendations that are given particular weight.
    Network Administration Plans, designs, and implements communications networks for voice and data. Coordinates day-to-day operations, maintenance, monitoring, software installation, protocol configuration, and problem resolution.
    Network Planning Identifies changes and trends in network (routers, hubs, etc.) and systems technology. Develops relevant plans and proposals for the incorporation of trends into the campus infrastructure.
    Network Security Administration Plans, designs, and implements security procedures and standards for the data network. Coordinates day-to-day operations, maintenance, monitoring, software installation, protocol configuration, and problem resolution specifically focused on preventing and responding to security breaches.
    Operating System Administration Administers and directs installation, maintenance, configuration and integrity of operating system software. Administers network and disk configuration, data backup, security, software patches and upgrades.
    Operations Administration Administers, monitors and directs all aspects of the daily operation for data centers or similar operations. Assures appropriate input and back-up procedures are followed. Updates procedures. Corrects errors, troubleshoots and contacts vendors or systems staff as needed.
    Operations Support Provides technical support for data center or similar operations.
    Production Control Schedules batch jobs. Coordinates batch and online schedules. Performs basic quality assurance.
    Research Computing: Graphics Consulting Defines, designs, purchases and implements 2D and 3D interactive graphics systems, software tools and applications. Provides technical consulting and programming expertise for scientific visualization, 2D and 3D computer graphics, and virtual reality applications. Gives tours and demonstrations of virtual reality and scientific visualization technology. Provides instruction in the use of 3D graphics libraries, virtual reality programming libraries and scientific visualization applications.
    Research Computing: Statistical Analysis / User Support Assists users with experiment design, database design, software selection, data entry specifications, data collection design and data analysis. Conducts tutorials and workshops. Provides statistical and application support.
    Research Computing: Systems Analysis / User Support Designs, implements and supports new and High Performance Computing (HPC) ( i.e.. supercomputer) technologies. Designs, purchases and implements hardware and software tools and applications. Designs, implements and supports grid computing technology. Evaluates, extends and implements grid computing systems. Provides FORTRAN, user, grid application and programming support.
    Research Computing: Workstation Support Installs and configures UNIX / Linux operating systems including network and security. Designs, purchases and implements workstations. Installs and operates applications.
    Server Administration Designs server hardware configurations. Monitors and maintains server hardware. Coordinates procurement, maintenance and repair operations with vendors.
    Systems Programming Designs, develops and supports operating system utilities, messaging applications, and middleware systems. Installs and coordinates configuration of software packages.
    Training Conducts training and educational programs for information systems or user personnel.
    Web Administration Coordinates the integration of the web with other computer systems. Reviews web sites for adherence to organization specifications and standards. Troubleshoots system-related problems as needed.
    Web Development/Maintenance Designs and builds web pages using a variety of graphics software applications, techniques, and tools. Designs develops, and maintains user interface features and web page content.
    Workstation Support Provides workstation hardware and software technical support including peripherals such as printers and handheld devices. Coordinates acquisition, installation, and upgrades of end user hardware and software. Provides access to shared file, print, and backup services. May support applications. Assists with end user questions and problems. Researches and recommends new technology.