**IMPORTANT** Remember to use your Alternate Employee ID number (not SSN) when contacting medical, dental, vision, and flexible spending account carriers. You can find this number in UAccess Employee under the University Benefits tile.
Health Insurance Contacts
| LINK TO WEBSITE | CUSTOMER SERVICE | GROUP NUMBER |
|---|---|---|
| Blue Cross Blue Shield of AZ | 866-287-1980 | 30855 |
| UnitedHealthcare | 800-896-1067 (ADOA Plan) 866-633-2446 (UA Domestic Partner Plan) |
705963 (ADOA Plan) 730610 (UA Domestic Partner Plan) |
| MedImpact (Pharmacy Plan) | 888-648-6769 | Rx BIN: 003585 | PCN: 28914 |
| MedImpact Direct Mail (Birdi Inc.) | 855-873-8739 | |
| Optum Bank | 866-610-4839 | A04791UA |
Dental Insurance Contacts
| LINK TO WEBSITE | CUSTOMER SERVICE | GROUP NUMBER |
|---|---|---|
| Delta Dental Plan of Arizona | 866-978-2839 deltadentalaz.com/member/adoa/ |
77777-0000 (ADOA Plan) 4602 (UA Domestic Partner Plan) |
| UnitedHealthcare Dental HMO (Solstice) | 844-208-0223 | S800B |
Vision Insurance Contacts
| LINK TO WEBSITE | CUSTOMER SERVICE | GROUP NUMBER |
|---|---|---|
| Avesis, Inc. | 888-759-9772 | Policy Number: 11001-2178 (ADOA Plan) Plan Number: 938 Policy Number: 1101-2182 (UA Domestic Partner Plan) |
Supplemental Life Insurance Contacts
| LINK TO WEBSITE | CUSTOMER SERVICE | GROUP NUMBER |
|---|---|---|
| Securian | 833-745-5517 | 34681 |
| The Hartford | 800-523-5065 | 805477 |
Short- and Long-Term Disability Contacts
| LINK TO WEBSITE | CUSTOMER SERVICE | GROUP NUMBER |
|---|---|---|
| MetLife (STD) | 866-264-5144 | 94639 |
| Unum (STD) | 800-858-6843 | 498035-001 |
| MetLife (LTD) (for PSPRS & ORP members, effective 1/1/20) |
866-264-5144 | 94639 |
| Broadspire (LTD) (for ASRS members) |
877-232-0596 |
State Retirement Plan Contacts
| LINK TO WEBSITE | CUSTOMER SERVICE |
|---|---|
| Arizona State Retirement System (ASRS) | Tucson: 520-239-3100 Phoenix: 602-240-2000 Areas outside Tucson & Phoenix: 800-621-3778 |
Optional Retirement Plan and Voluntary 403(b) Plan Contacts
| LINK TO WEBSITE | SCHEDULE A CONSULTATION |
|---|---|
| Fidelity Investments | C.J. Olsen cj.olsen@fmr.com or 208-400-0583 Schedule a Consultation with Fidelity 800-343-0860 |
| TIAA | 800-732-8353 Cherie Knight, ChFC Cherie.Knight@TIAA.org or 505-600-4303 Schedule a Consultation with TIAA |
Other Benefits Contacts
| LINK TO WEBSITE | CUSTOMER SERVICE |
|---|---|
| Nationwide Investment Services Deferred Compensation Plan for State of Arizona Employees |
Klark Krauter: 520-262-0348 krautek@nationwide.com |
| ASI (Flexible Spending Account) | 800-659-3035 |
| Liberty Mutual | 800-531-8201 |
| Travelers | 888-695-4640 |
Related Links and Contacts
| LINK TO WEBSITE | CUSTOMER SERVICE |
|---|---|
| Arizona Department of Administration | 800-304-3687 benefitsissues@azdoa.gov(link sends e-mail) |
| Arizona Board of Regents | 602-229-2500 |
| Arizona Legislative Information System | |
| Arizona Department of Insurance & Financial Institutions | 602-364-3100 |
Do you need more assistance?
Connect with HR Solutions
Phone: 520-621-3660
Email: hrsolutions@arizona.edu